Terms of Service

These Terms of Service govern your use of FairRate (fairrate.online) and apply to both US and Canadian products. By using FairRate, you agree to these terms.

1. Nature of Service

FairRate is an independent information and education tool. Depending on the product, FairRate may use published market data, supported benchmark feeds, public mortgage-rate context, borrower-supplied inputs, and calculation methods described in the relevant methodology page.

FairRate is not a lender, mortgage broker, mortgage agent, law firm, financial advisor, credit provider, or mortgage underwriter. It does not arrange mortgages, take mortgage applications, approve credit, or guarantee a rate, approval, savings amount, or outcome. Nothing on FairRate is a mortgage offer or personalized financial or legal advice.

2. Accuracy and Benchmark Limitations

Benchmark and market-context data can change and can be unavailable, delayed, incomplete, promotional, conditional, or different from private and borrower-specific lender offers. FairRate does not promise a universal daily refresh schedule for every product or data source.

FairRate Canada's benchmark-backed checker and paid benchmark reports currently support 5-year fixed renewal offers only. They use fresh public 5-year fixed comparison context when a usable source is available and are designed to fail closed when supported fresh context cannot be verified. Public comparison context is not a lender commitment or qualification result.

FairRate makes no warranty, express or implied, regarding the accuracy, completeness, availability, or fitness for purpose of any rate information, benchmark context, estimate, or generated report.

3. Paid Products and Prices

Current product names and prices are shown before checkout and can change prospectively. As of this update, the principal Canadian paid benchmark-report products are:

• Rate Fairness Report: CA$24
• Full Renewal Decision Report: CA$49

Other FairRate products, including US products, may have different prices shown on their product and checkout pages. The price presented immediately before checkout controls the transaction unless applicable law requires otherwise.

Payments are processed by Stripe. All sales are final except where required by applicable law. If a technical failure prevents delivery of a paid result, contact support@fairrate.online so the issue can be reviewed.

4. Limitation of Liability

To the maximum extent permitted by law, FairRate and its operator shall not be liable for any financial loss, mortgage decision, or other damages arising from your use of this service. You use FairRate at your own risk and are solely responsible for mortgage or financial decisions you make.

Our total liability to you for any claim arising from your use of the service shall not exceed the amount you paid for the specific analysis at issue.

5. Acceptable Use

By using FairRate you agree not to:

• Scrape, copy, resell, sublicense, or redistribute analysis output or benchmarking data except where expressly permitted.
• Use the service on behalf of a third party without their knowledge and consent.
• Use automated tools, bots, or scripts in a way that violates published access rules or disrupts the service.
• Submit false, misleading, fraudulent, or unlawfully obtained information.

6. Intellectual Property

FairRate content, methodology materials, copy, and design are protected by applicable intellectual property laws. You may not reproduce or distribute FairRate content without permission except as permitted by law or an expressly published integration or access policy. Consumer reports are for personal, non-commercial use unless otherwise stated.

7. Disclaimer of Warranties

The service is provided “as is” and “as available” without any warranty of any kind. FairRate disclaims implied warranties to the fullest extent permitted by applicable law.

8. Governing Law

For Canadian users: These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, subject to any mandatory consumer-protection or other law that applies.

For US users: These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law provisions, subject to mandatory applicable law.

9. Changes to These Terms

FairRate may update these terms as products and practices change. The “Last updated” date reflects when this page was materially revised. Continued use after changes is subject to applicable law.

10. Contact

Questions about these Terms? Email support@fairrate.online.